Emerging trends in Europe suggest a review of the current thinking on e-governance, focusing on greater quality and efficiency in public services, especially when taking a European and prospective approach, as North Macedonia is trying to take. The paper shows a results of conducted survey about the capacities of the centers of planning regions in North Macedonia, in the area of ICT and e-governance. There are also appropriate recommendations about gaining the main benchmarks of “good” e-governance in the centers.

Keywords: e-governance, ICT, balanced e-Governance index, local government