After the onset of COVID-19 pandemic and observed its extreme negative effect on the economy, it became clearly visible that the creation of an employee recruitment system avoiding the physical obstacles present in health-risk crises is indispensable for keeping the attained company progress level. Current status of the issue of use of online interviews in recruitment process is discussed in this paper from various aspects. Qualitative and quantitative analysis of the importance of online interviews and possibilities for their development is presented. Organization of the recruitment process involving online interviews with using sophisticated ICT analysis tools is proposed. The possibility for the small and medium companies to use such a system was considered. Involvement of third party services is identified as a working solution for building a stable recruitment process system. It is expected such approach to lead to creation of robust interviews systems resistant to sudden shocks, particularly health-generated crises.

Keywords: HR Technology, HR Innovation, Employee Engagement